Medical Records Retrieval Specialist - Remote

Overview

The Medical Records Retrieval Specialist plays a critical role in the healthcare records acquisition process, ensuring that all Release of Information (ROI) requests are accurate and compliant, which directly impacts retrieval speed and client satisfaction.

In Short

• Identify relevant medical providers for client treatment.
• Research billing providers using various tools.
• Review and correct incoming ROI forms.
• Create accurate base forms for submission packets.
• Conduct quality assurance checks on ROI packets.
• Assign requests to records team members.
• Handle provider-specific requirements and escalations.
• Resolve conflicting information with law firms.
• Prioritize attention to detail in records processing.
• Manage multiple requests simultaneously.

Requirements

• Experience in requesting medical records.
• Exceptional attention to detail.
• Strong technical proficiency in Adobe Acrobat.
• Excellent written and verbal communication skills.
• Proactive problem-solving mindset.

Benefits

• Fully remote work environment.
• Flexible working hours.
• Opportunity to work with healthcare and legal teams.
• Impactful role in client satisfaction.