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Autism Care Coordinator (Scheduling Focus) - Remote

Posted 2 hours ago
Customer Service
Full Time
Worldwide

Overview

The Autism Care Coordinator (Scheduling Focus) plays a crucial role in supporting families and providers by managing therapy schedules for children receiving ABA services, ensuring that therapy hours are preserved and communication is clear and empathetic.

In Short

  • Full-time position with a schedule of Monday–Friday, 7:00 AM – 4:00 PM EST.
  • Supports families and providers in managing therapy schedules.
  • Coordinates make-up sessions and handles urgent schedule changes.
  • Communicates with families and maintains accurate scheduling records.
  • Uses scheduling systems, preferably Aloha.
  • Requires strong attention to detail and ability to manage multiple cases.
  • Warm and professional phone communication skills are essential.
  • Experience in autism services or healthcare scheduling is preferred.
  • Spanish fluency is a strong advantage.
  • Real-time updates and communication with the care management team are necessary.

Requirements

  • Background in autism services, ABA coordination, or healthcare scheduling.
  • Strong attention to detail.
  • Ability to manage multiple cases effectively.
  • Warm, professional phone communication skills.
  • Experience with scheduling systems (Aloha preferred).
  • Ability to remain calm and solution-focused under pressure.
  • Spanish fluency is a strong advantage.

Benefits

  • Opportunity to make a positive impact on children's therapy experiences.
  • Work in a supportive and collaborative environment.
  • Flexible scheduling options may be available.
  • Professional development opportunities.
  • Comprehensive training provided.
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OpsArmy

OpsArmy is a dynamic and innovative company focused on delivering exceptional client success through strong relationship management and operational excellence. With a fully remote work setup, OpsArmy fosters a collaborative culture that values problem-solving and continuous improvement. The company is dedicated to empowering its team members and providing opportunities for professional growth, all while ensuring that client needs are met and exceeded. OpsArmy is committed to maintaining a supportive environment where employees can thrive and contribute to the overall success of the organization.

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