ABA Intake Coordinator - Remote

Overview

The ABA Intake Coordinator is the first point of contact for families seeking Applied Behavioral Analysis (ABA) therapy for Autism care, ensuring a warm and professional intake experience.

In Short

• Conduct intake screenings for families seeking ABA therapy.
• Gather information and assess eligibility for services.
• Provide compassionate communication to families.
• Record intake data accurately in Salesforce or similar CRM.
• Convert qualified leads and manage unresponsive cases.
• Re-engage paused families to improve conversions.
• Coordinate with internal teams for smooth transitions.
• Participate in training and improvement initiatives.
• Work flexible hours including evenings or weekends as needed.

Requirements

• Prior experience in ABA therapy for Autism care is required.
• Bachelor's degree or equivalent work experience preferred.
• At least 2 years of experience in patient intake or healthcare operations.
• Proficiency in Salesforce or similar CRM systems.
• Excellent English communication skills.
• Strong empathy and professionalism.
• Detail-oriented and organized.

Benefits

• Opportunity to make a difference in families' lives.
• Supportive work environment.
• Flexible working hours.