Intake Coordinator - Remote

Overview

The Intake Coordinator is responsible for interacting with referral sources, gathering patient information, and ensuring proper insurance verification to facilitate patient treatment.

In Short

• Talk to referral sources and collect patient information.
• Complete initial authorization and verify insurance.
• Provide excellent telephone and in-person customer service.
• Input intake information into the computer system.
• Coordinate with other departments for patient treatment.
• Maintain effective working relationships.
• Handle multiple priorities in time-sensitive situations.
• Ensure compliance with privacy policies.
• Obtain insurance eligibility and benefits information.
• Translate physician diagnoses into appropriate codes.

Requirements

• One year of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work under stress and manage multiple priorities.
• Computer and word processing skills.
• Experience with Medicare/Medicaid is preferred.
• Knowledge of medical terminology and coding.
• Bilingual Spanish speaking is a plus.

Benefits

• Generous benefits package for well-being.
• Tuition coverage through the PEAK program.
• Flexible work options.
• Opportunities for career development.
• Supportive work environment.