RemoteOtterRemoteOtterWe’re looking for a Senior Operations Specialist to join our Customer Operations team and help us deliver best-in-class support to customers, mentor new team members, and drive continuous improvement as we grow across the UK and Europe.
Ophelos is a pioneering company focused on transforming the debt management industry through empathy and understanding. Founded in 2021, Ophelos has developed an AI-native collections platform that prioritizes individual customer experiences, helping people manage their debts in a personalized manner. The company collaborates with leading UK businesses and has recently expanded its reach by being acquired by Intrum, Europe's largest credit management service. With a commitment to improving financial health for both customers and businesses, Ophelos aims to enhance customer satisfaction and reduce churn rates while fostering a supportive and inclusive workplace culture.
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Ophelos is a pioneering company focused on transforming the debt management industry through empathy and understanding. Founded in 2021, Ophelos has developed an AI-native collections platform that prioritizes individual customer experiences, helping people manage their debts in a personalized manner. The company collaborates with leading UK businesses and has recently expanded its reach by being acquired by Intrum, Europe's largest credit management service. With a commitment to improving financial health for both customers and businesses, Ophelos aims to enhance customer satisfaction and reduce churn rates while fostering a supportive and inclusive workplace culture.
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