AI Operational Productivity Engineer - Remote

Overview

OpenVPN is a globally recognized leader in secure networking solutions, providing cutting-edge VPN and cybersecurity services that enable businesses and individuals to connect safely and privately. With a strong commitment to innovation, transparency, and trust, OpenVPN empowers organizations worldwide to build resilient, secure digital infrastructures.

We are now extending this philosophy internally, using AI to transform how our teams design, operate, and scale our CipherScale product line.

In Short

• Lead AI-driven operational transformation across CipherScale.
• Design, build, and scale AI agents and workflows.
• Work with internal GPTs and AI agents across various teams.
• Replace manual workflows with AI-driven automation.
• Collaborate with cross-functional teams.
• Ensure AI systems align with security and compliance standards.
• Identify productivity bottlenecks and measure impact.
• Define standards for AI architecture and documentation.
• Capture tribal knowledge and encode best practices.
• Build a cohesive operational system from isolated AI tools.

Requirements

• Background in Software Engineering with any programming language.
• Strong hands-on experience with LLMs / GPT-based systems.
• Proven ability to build AI workflows or agents.
• Experience translating complex operational problems into AI solutions.
• Strong written and structured thinking.
• Ability to work cross-functionally with technical and non-technical teams.
• High ownership mindset: you build, ship, refine, and maintain.

Benefits

• Competitive pay rates.
• Fully remote work environments.
• Permanent employment with benefits.