Technical Writer - Remote

Overview

OneVest is a fast-growing technology company on a mission to Power the World’s Wealth by revolutionizing how financial institutions deliver wealth management services. We are an innovative team that thrives on creativity, collaboration, and the pursuit of excellence. We’ve been listed as one of Forbes's best start-up employers, and named on the WealthTech100 list for 2024. OneVest is backed by notable investors including Salesforce Ventures, Allianz Life Ventures, TIAA Ventures, OMERS Ventures, Fin Capital, Deloitte Ventures, and more. If you’re passionate about finance, technology, and making a real impact, this is the perfect opportunity to be part of something big.

In Short

• Develop comprehensive, well-structured API documentation to support third-party integrations.
• Write and maintain internal and external product documentation, including user guides, developer manuals, FAQs, and troubleshooting guides.
• Create technical onboarding materials to help clients and partners integrate with OneVest’s platform.
• Collaborate with Product, Engineering, and Solutions teams to document new features, workflows, and integration patterns.
• Develop release notes and change logs to ensure customers and internal teams are informed of product updates.
• Work closely with Product Solutions, Engineering, Client Success, and Sales to ensure documentation aligns with business needs and product capabilities.
• Gather feedback from internal teams and customers to continuously improve the usability and clarity of technical content.
• Define and implement best practices for technical documentation, ensuring consistency in formatting, terminology, and content structure.
• Document common integration patterns for financial institutions connecting with OneVest’s platform.
• Ensure API documentation includes clear authentication, error handling, and data model explanations.

Requirements

• 5+ years of experience with Technical writing in a SaaS, FinTech, or API-driven environment.
• Strong experience writing API documentation, including GraphQL APIs, authentication methods, and integration workflows.
• Ability to build documentation from scratch and implement a structured, scalable approach.
• Understanding of integration patterns with third-party financial services or banking platforms.
• Familiarity with API tools (Swagger, Postman, OpenAPI) and documentation platforms (ReadMe, GitHub, Theneo).
• Strong ability to translate complex technical concepts into clear, concise, and user-friendly documentation.
• Experience collaborating with Engineering, Product, and Client Solutions teams to gather requirements and ensure accuracy.

Benefits

• Culture: It’s fun, rewarding, fast-paced - and we build cool stuff, too!
• Vacation: 4 weeks of vacation in addition to a company wide shutdown between Christmas and New Year.
• Flexibility: A flexible & hybrid working environment.
• Health & Wellness: Comprehensive Group Health, Dental and Vision Benefit Plan right from the start.
• Equity: Employee Stock Option Purchase Plan.