Bilingual Customer Service Representative - French Canadian - Remote

Posted 13 weeks ago

Customer Service

Full Time

Canada

Overview

As a Bilingual Customer Service Representative at OneTouch Direct, you will provide exceptional service to our French Canadian clients, ensuring a seamless experience with our products and services.

In Short

Respond to customer inquiries in French Canadian and English.
Resolve customer issues effectively.
Provide accurate product information tailored to customer needs.
Document customer interactions and maintain records.
Collaborate with team members to enhance service delivery.

Requirements

Bilingual in French Canadian and English.
Strong communication skills.
Ability to resolve issues effectively.
Experience in customer service preferred.
Team player with a positive attitude.

Benefits

Engaging workplace culture.
Opportunities for growth and development.
Supportive team environment.
Flexible working arrangements.
Competitive compensation package.

OneTouch Direct

OneTouch Direct is a leading provider of contact center solutions in the United States, established in 1998. The company partners with Fortune 500 companies to deliver valuable products and exceptional service, functioning as an integral extension of its clients. OneTouch Direct is distinguished by its unique internal culture, which emphasizes a positive and supportive work environment. The company offers remote customer service roles that allow employees to assist customers with inquiries, order processing, and issue resolution, all while maintaining a focus on customer satisfaction and continuous improvement.

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