Director of Member Services - Remote

Overview

As the Member Services Leader at OneImaging, you will be responsible for building and scaling our member services team, ensuring that members successfully complete their exams while receiving seamless, personalized support throughout their imaging journey.

In Short

• Lead and scale the member services team.
• Ensure seamless support for members during their imaging journey.
• Define and implement operational playbook.
• Utilize data-driven processes to enhance efficiency.
• Collaborate cross-functionally to drive engagement and growth.
• Focus on results-oriented operations.
• Experience in digital health preferred but not required.
• Work with a premium-quality radiology network.
• Help reduce imaging costs for patients and employers.
• Contribute to immediate savings and ROI for stakeholders.

Requirements

• Experience leading high-growth member services teams.
• Strong operational and leadership skills.
• Ability to implement data-driven strategies.
• Excellent communication and collaboration skills.
• Results-oriented mindset.
• Experience in healthcare or related fields is a plus.
• Ability to work in a fast-paced environment.
• Strong problem-solving skills.
• Commitment to member satisfaction.
• Ability to adapt to changing circumstances.

Benefits

• Opportunity to lead a growing team.
• Impactful role in improving healthcare services.
• Collaborative work environment.
• Competitive salary and benefits package.
• Professional development opportunities.
• Work with a network of vetted providers.
• Contribute to cost-saving initiatives.
• Flexible work arrangements.
• Supportive company culture.
• Engagement in meaningful work.