Coordinator, Ticketing and Event Operations - FIFA World Cup 2026 - Remote

Overview

The Coordinator for Ticketing and Event Operations will manage ticketing logistics and client satisfaction for the FIFA 2026 World Cup, ensuring operational excellence and delivering world-class fan engagement.

In Short

• Manage ticket inventory and logistics for events.
• Coordinate seat assignments and digital ticket delivery.
• Serve as the primary contact for ticketing issues.
• Build relationships with VIPs and corporate clients.
• Assist in event-day ticketing operations.
• Support new ticketing platform features and configurations.
• Ensure exceptional customer service experiences.
• Work in high-pressure environments and travel as needed.
• 3+ years experience in event ticketing required.
• Proficiency in Microsoft Office and project management tools.

Requirements

• Minimum 3 years of experience in event ticketing.
• Strong organizational and time management skills.
• Exceptional customer service and communication skills.
• High attention to detail and problem-solving ability.
• Willingness to travel domestically and internationally.
• Familiarity with CRM systems is preferred.
• Proficiency in Spanish or other languages is a plus.
• Bachelor’s degree required; Master’s preferred.
• Experience in international ticketing is a plus.
• Ability to manage teams, including interns.

Benefits

• Opportunity to work on a global stage at a premier event.
• Collaborate with a dynamic team.
• Contribute to the success of the FIFA 2026 World Cup.
• Engage in a diverse and inclusive work environment.
• Equal opportunity employer.