Remote Otter LogoRemoteOtter

Director of Logistics & Delivery Experience - Remote

Posted Yesterday
Project Management
Full Time
Worldwide

Overview

The Director of Logistics & Delivery Experience will own the end-to-end customer delivery journey, optimizing cost and performance across the logistics network while ensuring high-quality service.

In Short

  • Define and execute delivery and shipping strategy
  • Oversee and negotiate carrier contracts
  • Establish metrics for performance tracking
  • Act as the internal voice of the customer
  • Own the annual delivery budget and cost optimization
  • Stay ahead of logistics trends and technology
  • Lead business reviews with carrier partners
  • Build and mentor a high-performing team

Requirements

  • 8+ years in logistics or delivery operations
  • 2+ years in a leadership role
  • Proven success in logistics strategy execution
  • Skilled negotiator with carrier contracts
  • Analytical and data-driven
  • Strong cross-functional communicator
  • Customer-obsessed and detail-oriented

Benefits

  • Competitive salary and company stake
  • Sponsored 401k program with employer match
  • Comprehensive health coverage
  • Unlimited vacation policy
  • Paid parental leave
  • 1-week paw-ternity leave
  • Free Ollie subscription
  • Inspiring team members
Ollie logo

Ollie

Myollie, known simply as Ollie, is dedicated to enhancing the lives of pets and their owners across the nation by providing human-grade pet food tailored to each dog's nutritional needs. With a focus on delivering high-quality meals directly to customers' doors, Ollie aims to ensure that dogs can lead their healthiest and happiest lives. The company fosters a collaborative and caring culture, emphasizing the importance of both its mission and its team members. Through innovative health services and a commitment to data-driven insights, Ollie is positioned to make a significant impact in the pet care industry.

Share This Job!

Save This Job!

Similar Jobs:

zooplus SE logo

Logistics Manager - Delivery Experience - Remote

zooplus SE

7 weeks ago

The Logistics Manager will enhance delivery service quality and customer experience while managing relationships with delivery service providers.

Poland
Full-time
Project Management
Bosch Group logo

Director of Logistics - Remote

Bosch Group

15 weeks ago

The Director of Logistics will lead logistics operations and strategy for Bosch Power Tools North America, focusing on efficiency and compliance.

IL, USA
Full-time
All others
$180,000 - $210,000/year

Chime

Director of Web Experience - Remote

Chime

39 weeks ago

Chime is looking for a leader to drive web strategy and enhance customer experiences on their website.

United States
Full-time
Marketing
$168,570 - $238,900/year

A.O.A.M.C

Director of Audience Experience - Remote

Association of American Medical Colleges

11 weeks ago

The Director of Audience Experience is responsible for enhancing audience engagement and delivering value-added experiences across all AAMC touchpoints.

USA
Full-time
Marketing
$166,345.00 - $195,700.00/year
Watchguard logo

Director of User Experience - Remote

Watchguard

32 weeks ago

Seeking a full-time director to lead the User Experience organization and manage a team of designers and developers in creating cybersecurity products.

USA
Full-time
Design