Operations Admin - Remote

Overview

As an Operations Admin at Offshore Launch, you will play a crucial role in supporting the success of small and medium-sized businesses by managing guest communications and property management tasks in a remote environment.

In Short

• Answer incoming phone calls.
• Manage guest communication via the Hostaway App.
• Ensure renters complete required registration processes.
• Email and track completion of required forms.
• Create and manage digital forms (Excel, Word).
• Provide timely guest support.
• Keep property listings updated.
• Maintain records of property details.
• Coordinate with the property manager on maintenance requests.
• Perform marketing admin tasks including social media posting.

Requirements

• 2+ years experience in property management, hospitality, or administrative support.
• Strong organizational and communication skills.
• Proficiency in Excel, Word, and online form creation tools.
• Ability to manage multiple properties.
• Familiarity with short-term rental platforms and booking systems.
• Comfortable coordinating check-ins, check-outs, and guest registrations.
• Tech-savvy and quick to learn new software tools.
• Ability to work remotely and independently.

Benefits

• $975-$1525 DOE.
• 13th month pay.
• Performance-based bonuses.
• Comprehensive HMO policy, including dependents.
• Annual continuing education budget to support professional development.