Technical Account Manager - Remote

Overview

Octopus Deploy is seeking a Technical Account Manager to support our strategic customers in achieving deployment excellence, serving as a trusted advisor and merging technical knowledge with relationship-building abilities.

In Short

• Serve as the primary technical contact for enterprise accounts.
• Develop relationships with customer technical teams.
• Identify opportunities for customer engagement expansion.
• Advocate for customer needs in product planning.
• Guide customers through Kubernetes deployment scenarios.
• Help implement and optimize GitOps workflows.
• Conduct technical health checks and provide recommendations.
• Lead technical workshops and training sessions.
• Troubleshoot complex deployment issues.
• Collaborate with sales teams to identify expansion opportunities.

Requirements

• 5+ years in a technical customer-facing role.
• Proficient in German and English.
• Experience with Octopus Deploy or similar tools.
• Kubernetes certifications are ideal.
• Background in software development or system administration is a bonus.
• Hands-on Kubernetes experience.
• Experience with GitOps implementation.
• Strong problem-solving skills.
• Self-directed work style with multiple customer management.
• Continuous learning mindset in DevOps practices.

Benefits

• Remote-first working environment.
• Transparent approach to compensation.
• Supportive and collaborative team culture.
• Well-defined career pathways.
• Opportunity to work with major global organizations.