Remote Otter LogoRemoteOtter

Digital Energy Specialist - Remote

Posted 23 weeks ago
Customer Service
Full Time
Italy

Overview

The Digital Energy Specialist is responsible for providing continuous and quality support to our customers primarily outside of standard working hours, ensuring excellence in service during evenings, weekends, and holidays while working remotely.

In Short

  • Support customers through digital channels.
  • Work primarily outside standard working hours.
  • Ensure continuous and quality assistance.
  • Contribute to maintaining service excellence.
  • Be part of a dynamic and enthusiastic team.
  • Engage with customers sincerely and spontaneously.
  • Adapt to a fast-paced and evolving environment.
  • Learn and grow within the role.
  • Help revolutionize the energy market.
  • Embrace challenges and find innovative solutions.

Requirements

  • Strong communication skills.
  • Ability to solve problems effectively.
  • Experience in customer service.
  • Willingness to work flexible hours.
  • Passion for renewable energy.
  • Team player with a positive attitude.
  • Ability to learn quickly in a dynamic environment.
  • Empathy and patience in customer interactions.
  • Proficiency in digital communication tools.
  • Commitment to personal and professional development.

Benefits

  • Opportunity to work in a unique company culture.
  • Supportive team environment.
  • Continuous learning and development opportunities.
  • Be part of a revolution in the energy sector.
  • Flexible working arrangements.
  • Engaging and meaningful work.
  • Contribute to a sustainable future.
  • Work with passionate and motivated colleagues.
  • Experience a rewarding customer interaction.
  • Join a company that values its employees.
octoenergy logo

octoenergy

Octoenergy is a pioneering company in the electric vehicle sector, dedicated to facilitating the transition to zero-carbon driving for individuals and businesses. Launched in 2018 as part of the Octopus Energy Group, Octopus Electric Vehicles aims to provide a seamless experience for customers looking to switch to electric vehicles, offering a unique 'lease for life' model that combines car leasing, charging solutions, and energy services. With a strong commitment to sustainability, fair pricing, and exceptional customer service, Octoenergy is rapidly expanding its fleet and customer base, earning high ratings for customer satisfaction. The company fosters a unique culture that emphasizes autonomy, innovation, and employee empowerment, making it one of the UK's most exciting start-ups in the green energy space.

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