Central Pricing Office Specialist - Call Center - Remote

Overview

The Central Pricing Office Specialist is responsible for ensuring price transparency for network physicians and patients, serving as a liaison between various departments and assisting with inquiries regarding pricing issues.

In Short

• Provide pricing estimates and transparency to patients and physicians.
• Work closely with the Chargemaster team on pricing structures.
• Answer inquiries via phone, email, or internet.
• Assist in establishing and maintaining Epic’s Price Estimator Tool.
• Conduct trend analysis to improve estimate accuracy.
• Research payor contracts for complex pricing cases.
• Utilize coding guidelines for accurate ICD-10 and CPT coding.
• Communicate effectively with various stakeholders.
• Work independently with minimal supervision.
• Ensure compliance with healthcare regulations and standards.

Requirements

• High School diploma required; Bachelor's degree preferred.
• 4 years of direct healthcare experience, or equivalent experience with a degree.
• Knowledge of medical billing and collection practices.
• Strong computer skills and proficiency in Windows applications.
• Effective verbal and written communication skills.
• Knowledge of medical terminology and coding systems.
• Strong interpersonal and decision-making skills.
• Experience with Epic systems preferred.
• Ability to travel as needed across the system.
• Related professional certification preferred.

Benefits

• Opportunity to make a difference in patients' lives.
• Comprehensive training and support.
• Access to a collaborative work environment.
• Professional development opportunities.
• Employee engagement and recognition programs.
• Competitive benefits package.
• Work in a leading healthcare organization.
• Access to healthcare resources and support.
• Flexible work arrangements.
• Community involvement and outreach programs.