Enterprise Implementation Engineer - Remote

Overview

We are seeking an experienced Enterprise Implementation Engineer to be embedded with one of our largest financial services customers, serving as a trusted advisor and hands-on engineer dedicated to ensuring the customer's successful adoption of Observe across their enterprise.

In Short

• Lead a long-term engagement with a large enterprise financial institution.
• Partner with customer stakeholders across engineering, operations, compliance, and security.
• Drive onboarding and enablement programs tailored to the unique needs of financial services.
• Develop and optimize integrations, automations, and dashboards.
• Act as the customer’s advocate, collaborating cross-functionally with various teams.
• Capture lessons learned and best practices for future customers.

Requirements

• 5+ years of experience in technical implementation, solutions engineering, or consulting.
• Strong background in observability, cloud infrastructure, or DevOps tooling.
• Proven ability to manage complex, multi-stakeholder enterprise implementations.
• Hands-on scripting/coding skills for integration and automation tasks.
• Deep familiarity with Splunk and its query languages.
• Experience with New Relic observability solutions is preferred.
• Exposure to additional observability platforms is a plus.
• Knowledge of OpenTelemetry or conventional APM tools.
• Strong communication and relationship-building skills.

Benefits

• Take on a high-impact, dedicated role supporting a global financial enterprise.
• Build deep expertise in scaling Observe across regulated environments.
• Work directly on critical migration and implementation projects.
• Collaborate with passionate experts across different teams.
• Grow your career through technical leadership and customer engagement.