Networking Technical Services Systems Integration Specialist - Remote

Overview

The Networking Technical Services Systems Integration Specialist at NTT DATA is responsible for providing technical support to clients and ensuring successful implementation of networking solutions.

In Short

• Provide technical support to clients both on-site and remotely.
• Compile clear technical specifications for solutions.
• Escalate unresolved issues to relevant parties.
• Write reports and proposals, maintaining project documentation.
• Coach and mentor junior engineers and technicians.
• Participate in complex design work.
• Demonstrate excellent customer engagement skills.
• Possess a strong understanding of networking technologies.
• Maintain a proactive approach to problem-solving.
• Perform other related tasks as required.

Requirements

• Bachelor's degree in Information Technology or related field.
• Professional certifications in networking technologies (Cisco, Juniper, etc.).
• Seasoned experience in technical implementation engineering.
• Experience in client engagement and presentations.
• Strong report writing skills.
• Project management experience.
• Knowledge of routing, switching, and wireless technologies.
• Ability to coach and mentor team members.
• Excellent verbal communication skills.
• Ability to work under pressure.

Benefits

• Diverse and inclusive workplace.
• Opportunities for career growth and development.
• Support for professional certifications.
• Global culture that embraces diversity.
• Environment free from discrimination and harassment.