Associate Client Manager - Remote

Overview

As an Associate Client Manager at NTT DATA, you'll immerse yourself in the dynamic world of client management and sales, focusing on driving expansion and renewals across all solutions within your assigned accounts.

In Short

• Support the Client Management team in managing and expanding client relationships.
• Collaborate with clients to understand their needs and identify growth opportunities.
• Minimize churn and maximize client retention.
• Engage clients and recommend solutions under guidance.
• Generate demand through digital marketing channels.
• Use sales tools to manage territory, accounts, opportunities, and forecasts.
• Assist in revenue growth by inspiring clients to procure additional services.
• Achieve performance targets while managing risks and ensuring compliance.
• Develop skills in articulating the value of services and solutions.
• Work in a hybrid environment promoting diversity and inclusion.

Requirements

• Bachelor's degree or equivalent in business or a sales-related field.
• Entry-level experience in sales or customer service.
• Strong communication skills to build trust and relationships.
• Understanding of client business, including commercial and financial aspects.
• Ability to manage and analyze client relationships throughout their lifecycle.
• Knowledge of market trends and application to client needs.
• Eagerness to achieve performance targets.
• Developing skills to articulate the value of services.
• Client-service orientation.

Benefits

• Diverse and inclusive workplace culture.
• Opportunities for career growth and development.
• Supportive team environment.
• Access to training and resources.
• Encouragement to take on new challenges.