Associate Client Success Manager - Remote

Overview

The Associate Client Success Manager at EnergyHub plays a crucial role in helping clients achieve their strategic goals by managing day-to-day operations and ensuring consistent execution of processes throughout the client lifecycle.

In Short

• Be a Client Success advocate by managing program launches.
• Act as a trusted advisor to clients, guiding them through key decisions.
• Communicate effectively with clients and stakeholders.
• Develop expertise in demand management and distributed energy resources.
• Prepare client reports and analyze results.
• Collaborate with cross-functional teams.
• Build strong client relationships.
• Manage multiple high-priority projects.
• Contribute to operational excellence.
• Engage in continuous learning and development.

Requirements

• Excellent communication skills.
• 2+ years of experience working directly with clients.
• Project management experience.
• Analytical and creative problem-solving skills.
• Ability to build trust with clients.
• Experience in a cross-functional team environment.
• BS or BA degree.

Benefits

• 100% paid medical for employees.
• 401(k) with employer match.
• Flexible work schedule.
• Casual work environment.
• Education assistance program.
• Gym subsidy and bike membership.
• Paid parental leave.