CRM Communications Manager - Remote

Overview

NovaKid is a rapidly growing online English school dedicated to providing top-tier education for children aged 4-12 worldwide. With a mission to create the best online education platform for young learners, NovaKid currently serves over 95,000 students across more than 40 countries, all supported by a team of 3,500 dedicated teachers.

In Short

• Collaborative team player in a fully remote environment.
• Utilize customer insight frameworks to understand customer needs.
• Drive engagement through the Customer Data Platform (CDP) Bloomreach.
• Develop and execute CRM strategies based on customer analysis.
• Design and implement multichannel campaigns tailored to customer segments.
• Analyze campaign performance and refine strategies using data.
• Collaborate with product, sales, and marketing teams.
• Proficient with Bloomreach or similar CDPs.
• Strong communication and collaboration skills required.
• Bachelor’s degree in Marketing or related field preferred.

Requirements

• Proficient with Bloomreach or similar CDPs.
• Skilled in email design and coding.
• Competent in using analytics platforms and/or SQL.
• Copywriting skills are a plus.
• Strong communication and collaboration skills.
• Ability to apply customer insights frameworks to CRM strategies.
• High adaptability and commitment to learning.
• Bachelor’s degree in Marketing, Business Administration, or related field.
• Fluent in English at an Upper-Intermediate level or higher.

Benefits

• Remote work from home or coworking.
• International young team.
• Unlimited holidays.