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Client Support Manager / Sales Manager - Remote

Posted 2 weeks ago
Customer Service
Full Time
Moldova, Republic of

Overview

Novakid is an international English language school for children 4-12 years old, which allows children to remotely learn a foreign language according to a teaching program that meets European CEFR standards (Novakid teachers are from the US, UK and other countries).

In Short

  • Support users in Romanian, solving problems that arise during the lesson
  • Knowledge of Romanian - Advanced (at least C1/C2)
  • Knowledge of English (at least B2, C1+ is better)
  • Experience of working in support welcome
  • Experienced PC user
  • Responsibility and care
  • Multi-tasking
  • Remote work
  • Friendly team
  • 40 hours per week (morning and evening shifts), one working day on weekend

Requirements

  • Advanced knowledge of Romanian
  • Good command of English
  • Experience in customer support is a plus
  • Proficient PC skills
  • Ability to handle multiple tasks
  • Strong sense of responsibility

Benefits

  • Remote work opportunity
  • Supportive and friendly team environment
  • Flexible working hours
  • Opportunity to work with children
Novakid School logo

Novakid School

NovaKid School is an innovative online school dedicated to teaching English to children aged 4 to 12 years old through remote learning with native speakers from the US and the UK. With a diverse customer base spanning over 50 countries, the school boasts over 70,000 students and 3,000 teachers. The international team includes more than 400 professionals, including developers, support managers, and marketing experts, all committed to providing high-quality education and a supportive learning environment.

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