Team Leader - Remote

Overview

Nova 401(k) Associates is seeking an experienced leader to head our Annual Distributions Team, a pivotal role in our organization. As the Annual Distributions Team Leader, you will be at the forefront of ensuring we meet regulatory deadlines for processing required distributions while managing the department's operations effectively.

In Short

• Manage 8-10 staff members
• Champion Nova 401(k) Associates values and policies
• Ensure client and participant satisfaction throughout the distribution process
• Manage the team to meet Nova's overall service standards and regulatory deadlines
• Monitor team productivity through daily report generation
• Develop reports for senior management
• Assist in training and mentoring of junior staff members throughout the year
• Manage daily inflow and outflow of annual distribution requests
• Improve existing processes and assist in developing new processes as needed
• Keep current with new regulations and proposed legislation as well as an awareness of proposed legislation surrounding loans and distributions

Requirements

• Bachelor’s degree required
• A minimum of five years of management experience in a fast-paced & high-volume environment
• Relevant industry experience processing or reviewing 401(k) loans/distributions
• Comfortable working online
• Excellent written and verbal communication skills and customer service skills
• Ability to maintain confidential information
• Superior organizational skills
• Proficiency with MS Excel and MS Word
• Flexibility, adaptability, and ability to multi-task
• Clean background check

Benefits

• Base Salary $90,000-$115,000
• Salaried, non-exempt
• Medical, dental, disability, and life insurance
• Paid time off
• 401(k) plan with employer match