Entry Level Plan Analyst - Remote

Overview

An overview paragraph about the job

In Short

• Remote Entry Level Plan Analyst position at Nova 401(k) Associates.
• Provide client support on 401(k) issues over the phone.
• Assist clients with census submission questions and Form 5500.
• Receive paid training and support for obtaining industry credentials.
• Maintain client and advisor relationships with a high retention rate.
• Document all client interactions in a workflow management system.
• Complete assigned training and work towards industry designation.
• Work standard business hours, 40 hours per week.
• Choose a start time between 8:00 am and 9:00 am CST.
• All necessary computer equipment will be supplied by the company.

Requirements

• Bachelor’s degree required.
• Customer service experience is a plus.
• Excellent written and verbal communication skills.
• Strong time management and organizational skills.
• Experience with Microsoft Office is required.
• Knowledge of VOIP phone systems is a plus.
• Help desk experience is advantageous.
• Committed to lifelong learning and coachable.

Benefits

• Base Salary $50,000 - $60,000.
• Medical, dental, disability, and life insurance.
• Paid time off.
• 401(k) plan with employer match.