Entry-Level Clinical Technical Associate - Remote

Overview

Noah Medical is building the future of medical robotics. Our next generation robotic platform targets early diagnosis and treatment of patients across multiple indications. We are looking for exceptional engineers and key team members. Our incredibly talented team of engineers, innovators, and industry leaders bring years of experience from the top healthcare companies in the world, including: Intuitive, Auris, Stryker, Johnson & Johnson, Boston Scientific, Verb Surgical, Mako, Think Surgical, Medrobotics, and Hansen. We are looking for talented, motivated and ambitious team members to revolutionize robotic surgery.

A Day In The Life Of Our Clinical Technical Associates:

As an Entry-Level Clinical Associate at Noah Medical, you will play a foundational role in supporting the success of our Galaxy System within an assigned territory. This position is designed for individuals early in their career who are eager to learn and grow within the dynamic field of medical sales. You will work closely with the Clinical Sales Representative to provide exceptional product support, facilitate training sessions, and contribute to the overall growth and success of our innovative medical technology.

Product Support:

• Provide direct and responsive product support to physicians and healthcare staff, becoming proficient in addressing inquiries and challenges related to the Galaxy System. Collaborate with the Clinical Sales Representative to ensure the optimal use and integration of the product within healthcare facilities.

Training and Onboarding:

• Assist in the onboarding process for new accounts, ensuring a smooth transition and effective integration of the Galaxy System. Participate in training sessions to develop a deep understanding of the features and applications of the Galaxy System. Shadow experienced team members to gain hands-on experience in training and onboarding procedures.

Case Support and KPI Collection:

• Provide daily support during medical procedures, addressing any issues, and learning to effectively collect Key Performance Indicators (KPIs) for ongoing performance analysis. Work closely with the Clinical Sales Representative to facilitate KPI reviews and reporting.

Weekly Clinical Reviews:

• Attend and actively participate in weekly clinical reviews to discuss cases, share insights, and contribute to ongoing improvements in product usage and support. Learn to analyze clinical data and contribute insights to the team.

Mock Procedures and Logs:

• Assist in the planning and execution of mock procedures to simulate real-world scenarios for training purposes. Maintain detailed logs of mock procedures, learning to capture feedback and areas for improvement.

Professional Development:

• Engage in continuous learning opportunities provided by the company to expand knowledge of medical devices, procedures, and sales techniques. Participate in internal training programs to enhance product knowledge and sales skills.

About You:

• Bachelor's degree or equivalent.
• Recent graduate or up to 2 years of professional experience.
• Strong communication and interpersonal skills. Eagerness to learn and adapt in a fast-paced environment.
• Ability to work collaboratively in a team environment.
• Exposure to medical sales or clinical support through internships or coursework.
• Familiarity with medical terminology and procedures.
• Proactive attitude and a strong desire for professional growth.

Benefits:

• Competitive Salary
• Comprehensive health insurance including Medical, Dental and Vision + HSA and FSA options
• Equity & Bonus Program
• Life Insurance (company paid & supplemental) and Disability insurance
• Mental health support through medical insurance programs
• Legal and Pet Insurance
• 12+ paid holidays, 15-20 days of PTO + use-what-you-need sick days
• Paid parental leave
• In-office snacks and beverages
• In-office lunch stipend
• Learning & Development Opportunities: On-demand online training and book reimbursement
• Team building and company organized social and celebration events