Senior Executive, Analytics & Insights - Retail Vertical - Remote

Overview

The Senior Executive, Analytics & Insights role focuses on ensuring customer satisfaction through effective service management and analytics within the retail vertical.

In Short

• Ensure timely delivery of value analysis aligned with client priorities.
• Support the creation of thought leadership materials and presentations.
• Implement the CSO 2.0 tool for standardizing customer requests.
• Maintain transparency and communication with clients.
• Promote self-service analytics to clients.
• Conduct training sessions for clients on analytics tools.
• Comply with internal training and certification processes.
• Manage career path development.
• Work independently and collaboratively with teams.
• Fluency in English is required.

Requirements

• Bachelor's degree in business, economics, mathematics, or related field.
• 1-2 years of experience in analytics, insights, or market research.
• Knowledge of the Consumer-Packaged Goods (CPG) industry.
• Strong analytical and communication skills.
• Ability to work independently and in a team.
• Good interpersonal skills.

Benefits

• Flexible working environment.
• Volunteer time off.
• Access to LinkedIn Learning.
• Employee Assistance Program (EAP).