Remote Otter LogoRemoteOtter

Technical Writer - Remote

Posted 8 weeks ago
Writing
Full Time
India

Overview

We are searching for an experienced technical writer to join our team and help take ownership of the solution documentation for our current FMC product portfolio.

In Short

  • Obtain a deep understanding of products and services FMC offers
  • Translate complex product information into simple, polished, and engaging content for each user type in our target audiences
  • Continue development of a comprehensive suite of Documentation and Online Help that meets our organisational standards
  • Research, outline, write, and edit new and existing content, working closely with various teams to understand project requirements
  • Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
  • Produce clear, concise, and user-friendly technical documentation using topic-based writing principles.
  • Provide technical editorial support to the technical writing and content-contributing teams.
  • Work on multiple product documentation simultaneously and manage time accordingly.

Requirements

  • Bachelor's degree or equivalent experience.
  • 4-7 years of experience as a technical writer in an enterprise software development environment.
  • Experience working in an Agile environment.
  • Experience preparing topic-based documentation.
  • Excellent time management skills and ability to work with minimal supervision
  • Ability to learn complex technology and tools.
  • Experience creating clear and structured guides for different audiences, including developers.
  • Experience with Madcap Flare, and Git is an advantage.
  • Experience with Atlassian tools (JIRA and Confluence) is an advantage.
  • Knowledge of Information Architecture and content strategies is an advantage.
  • Experience creating videos for technical documentation. Experience with Mimic or Camtasia is an advantage.
  • Experience managing documentation systems or content delivery platforms is an advantage.

Benefits

  • Join an ever-growing, market disrupting, global company.
  • Work in a fast-paced, collaborative, and creative environment.
  • Endless internal career opportunities across multiple roles, disciplines, domains, and locations.
  • Opportunity to learn and grow every day.
  • Flexible working model with 2 days in the office and 3 days remote.
NICE logo

NICE

NICE Ltd. (NASDAQ: NICE) is a leading software provider that empowers over 25,000 global businesses, including 85 of the Fortune 100, to enhance customer experiences, combat financial crime, and ensure public safety. With a strong focus on innovation, particularly in AI, cloud, and digital solutions, NICE is recognized as a market leader in its fields. The company manages more than 120 million customer interactions and monitors over 3 billion financial transactions daily. With a workforce of over 8,500 employees across more than 30 countries, NICE is committed to fostering an inclusive workplace and is proud to be an equal opportunity employer.

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