Technical Pre-Sales Engineer - Remote

Overview

We are seeking a highly skilled and motivated Technical Pre-Sales Engineer to lead the functional and technical sales process for NICE’s Applications. This role requires a strong technical background with expertise in call centre operations, telephony, cloud computing, and CRM technologies.

In Short

• Serve as a technical expert, guiding customers through the discovery, requirements gathering, and validation phases of the sales process.
• Assist the sales team in qualification, pursuit and closing of opportunities.
• Promote NICE portfolio with associated security technology with the customer.
• Understand customer IT/Security infrastructure and business requirements.
• Design and validate technical architectures for customer environments.
• Provide pre-sales technical infosec support on assigned product.
• Work with Sales team to develop and position solutions for customer proposals.
• Influence and educate stakeholders on the value of NICE solutions.
• Assist with the execution of successful Proof of Concepts (POCs).
• Stay up to date with industry trends and emerging technologies.

Requirements

• 4+ years of experience in a Sales Engineering, Solutions Architecture, or Technical Presales role.
• Deep understanding of infrastructure security and cloud security.
• Excellent verbal and written communication skills.
• Strong knowledge of cloud technologies (AWS, Azure, Google Cloud).
• Excellent problem-solving skills.
• Strong presentation and communication skills.
• Ability to manage multiple, complex sales opportunities.

Benefits

• Opportunity to work with a leading company in AI and cloud technologies.
• Engage with a diverse range of clients and industries.
• Be part of a dynamic and innovative team.
• Continuous learning and professional development opportunities.
• Flexible working environment.