Technical Sales Engineer - Remote

Overview

Highnote is building a one-of-a-kind Technical Sales organization. You will be responsible for leading technical work streams with Highnote customers, solving complex problems, and helping define the future of our company as a whole.

In Short

• Own technical relationships during implementation phase, guiding customers through the implementation of Highnote products
• Build proofs of concept, write sample code/GraphQL, and provide consultative expertise in all aspects of the solution
• Build internal tools and processes for the Technical Sales organization
• Implement and test Highnote products
• Manage implementation project timelines and set expectations for deliverables as new and updated functionalities are deployed
• Drive the product roadmap by working closely with Product and Engineering organizations to ensure customer requirements are met
• Work cross-functionally with product and engineering and serve as the liaison for our customers and partners

Requirements

• Strong technical expertise
• Experience in customer-facing roles
• Experience working with APIs (GraphQL, REST)
• Ability to read, write, and comprehend code in various programming languages
• FinTech/payments experience
• An entrepreneurial and ‘getting-things-done’ mindset focused on delivering results
• A strategic, collaborative, and inclusive approach
• Strong communication and presentation skills
• Ownership mindset - caring about seeing projects through from start to finish
• Lead by example, with empathy and humility

Benefits

• Flexible Paid Time Off
• 100% healthcare coverage + 75% coverage for dependents
• 401k program
• Paid Parental Leave: Up to 16 weeks paid leave for the birth parent, and up to 6 weeks paid leave for the non-birth parent
• Equity in Highnote
• Stipend to build out your home office; internet and phone reimbursement
• Competitive compensation packages based on robust market research