Senior Test Automation Engineer - Remote

Overview

We are seeking a highly skilled Senior Test Automation Engineer to join our team working on an advanced contact center copilot solution. You will be responsible for designing and implementing automated test frameworks and methodologies to ensure the quality, performance, and reliability of the system.

In Short

• Design, develop, and maintain automation test scripts for end-to-end testing of the contact center copilot solution.
• Collaborate with developers and product managers to understand features and requirements, ensuring comprehensive test coverage.
• Identify test scenarios and implement automated testing strategies for both UI and backend services.
• Implement test automation frameworks using tools such as Selenium, Cypress, or similar.
• Integrate automated tests into the CI/CD pipeline to ensure early detection of issues.
• Conduct performance, stress, and load testing to ensure system stability under peak usage conditions.
• Write and execute test cases, scripts, plans, and procedures for both manual and automated testing.
• Perform API testing using tools such as Postman, or similar.
• Ensure high-quality test data is created and maintained for automated tests.
• Collaborate closely with cross-functional teams, including developers, business analysts, and support teams to identify and fix defects.

Requirements

• BS or MS in Computer Science, Engineering, or related degree.
• 5+ years’ experience in software test automation, with a focus on automated frameworks, tools, and methodologies.
• Strong knowledge of testing Microservices, ensuring end-to-end integration and system reliability.
• Good knowledge of AWS services to debug any issues from cloudwatch logs and metrics.
• Design, develop, and maintain scalable test automation frameworks tailored to test contact center copilot solutions leveraging LLM technologies.
• Good understanding of testing design patterns and experience in implementing automated tests for REST APIs and service-based architectures.
• Automate testing for integrations with LLM tools, APIs, and third-party services, ensuring smooth operation and reliability within the system architecture.
• Identify and resolve automation bottlenecks, optimizing test scripts, frameworks, and test execution performance.
• Conduct thorough automated unit testing, regression testing, and debugging to ensure system reliability, scalability, and adherence to business requirements.
• Utilize Git or similar version control systems to manage test scripts, coordinate test coverage with development, and enable collaboration across teams.

Benefits

• Join an ever-growing, market disrupting, global company where the teams work in a fast-paced, collaborative, and creative environment.
• Endless internal career opportunities across multiple roles, disciplines, domains, and locations.
• Flexible working model with 2 days in the office and 3 days remote work each week.
• Opportunity to learn and grow in a market-leading company.