Enterprise Solution Engineer - Remote

Overview

We are seeking an Enterprise Solution Engineer to help Niantic develop a thriving enterprise business. Through the use of Niantic's innovative AR and spatial services, you will enable precise AR experiences. As the technical lead, you will offer advice and support to our customers and partners, ensuring their success with our platform.

In Short

• Understand our product/service’s technical features, functionalities and benefits.
• Study customer needs and business challenges and build customized proposals with the business and product teams.
• Conduct product demonstrations to showcase key features and functionalities and guide customers through the adoption and implementation process.
• Shape Niantic product strategy and direction and stay updated on industry trends, market dynamics and competitor offerings.
• Liaise with the engineering or technical team to prioritize concerns or requirements.
• Develop and deliver technical sales documentation, including technical specifications and product training sessions.
• Collaborate internally to gather technical requirements and ensure the successful implementation of solutions.
• Give active feedback and insights from the market to the product development and marketing team.
• Contribute to building the business and the team.
• Provide pre-sales support by answering technical inquiries and participating customer engagements.

Requirements

• BA or equivalent experience in engineering, computer science or a related field.
• Proven experience as a sales engineer or in a similar technical sales role.
• Strong technical background and ability to understand sophisticated technical concepts and effectively communicate them to developers and non-developers.
• Demonstrable experience in communicating technical products and services to customers, providing expert advice and addressing customer queries.
• Excellent interpersonal and communication skills to build rapport and establish positive relationships with customers and internal teams.
• Strong problem-solving and analytical skills to identify customer needs and propose innovative solutions.
• Self-motivated and driven with a proven track record of consistently meeting or surpassing sales targets and achieving favorable outcomes.
• Ability to work independently and collaboratively within a team.
• Willingness to travel as required.

Benefits

• Deep understanding of geospatial and/or mapping services.
• Experience with AR, and/or VR technologies.
• Experience with developer products (e.g. SDKs).