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Client Success Associate - Remote

Posted 16 weeks ago
Customer Service
Full Time
Worldwide

Overview

The Client Success Associate role at NextPatient involves supporting medical practices by ensuring they effectively use the NextPatient software suite.

In Short

  • Join a small team dedicated to improving software for medical practices.
  • Work under Client Success Managers to support clients.
  • Become an expert in the NextPatient product.
  • Advocate for product enhancements based on client feedback.
  • Enjoy the freedom to work from home.
  • No fixed vacation policy, encouraging real vacations.
  • Participate in company-wide trips and team events.
  • Receive health benefits and a 401(k) with company match.
  • Opportunity to grow into managing your own clients.
  • Be part of a company that values detail-oriented and informed interactions.

Requirements

  • Strong communication skills.
  • Detail-oriented mindset.
  • Ability to understand client needs.
  • Willingness to learn and adapt.
  • Experience in customer support is a plus.

Benefits

  • Work from home flexibility.
  • Encouragement for taking vacations.
  • Company-wide trips for team bonding.
  • Health benefits and retirement plans.
  • Equity options available.
NextPatient logo

NextPatient

NextPatient is a forward-thinking healthcare technology company dedicated to revolutionizing the patient experience through innovative software solutions. With a focus on efficiency, NextPatient offers features such as patient self-scheduling, automated waitlists, and digital check-ins, enabling medical practices to streamline operations and enhance patient care. Trusted by over 6,000 medical providers nationwide, the company is committed to eliminating the frustrations of traditional healthcare processes, ensuring that providers can concentrate on what truly matters: their patients. NextPatient fosters a dynamic work environment that encourages learning and growth, making it an ideal place for ambitious individuals looking to make a significant impact in the healthcare industry.

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