Director of Cloud Operations (US) - Remote

Overview

Nexthink is looking for a Director of Cloud / SRE Operations who is passionate about building and running a high-performance cloud platform and SRE and operations.

In Short

• Lead all operations and SRE functions within the US organization.
• Drive compliance for regulated deployments like FedRAMP Moderate.
• Manage service availability, performance, and scalability.
• Collaborate with development to manage micro-services at scale.
• Set clear SLOs and ensure systems are operational.
• Recruit and inspire a proficient cloud engineering and SRE team.
• Work closely with architecture and security teams.
• Drive capacity forecasting and change management.
• Implement automation for delivery and operations.
• Foster a customer-focused SRE-driven operations culture.

Requirements

• Degree in Computer Science or Engineering.
• 10+ years in cloud operations engineering leadership roles.
• 5+ years in a senior management/leadership role.
• Experience in secured, regulated environments like FedRAMP.
• Deep understanding of major Cloud Service Providers.
• Experience with CI/CD and automation tools.
• Experience with APM and Infrastructure monitoring tools.
• Managed on-call 24x7 rotation teams.
• Excellent interpersonal and communication skills.
• Knowledge of lean and agile software engineering best practices.

Benefits

• Flexible Hours and unlimited vacation.
• Hybrid work model with structured onboarding.
• Free access to professional training platforms.
• Up to 16 weeks of paid leave for birthing parents.
• 401(k) plan with company matching contributions.
• Bonuses for referring successful hires.