Client Experience Coaching Specialist - Remote

Overview

The Client Experience Coaching Specialist is responsible for designing, implementing, and optimizing coaching programs that enhance employee skills and improve performance across various teams within the organization.

In Short

• Design and implement coaching programs for employee development.
• Conduct individual and team coaching sessions.
• Monitor performance and provide feedback.
• Collaborate with team leaders for training integration.
• Use data-driven insights to refine coaching strategies.
• Foster a culture of continuous improvement.
• 5+ years of experience in coaching or training required.
• Strong background in coaching methodologies and adult learning principles.
• Excellent communication and interpersonal skills.
• Comfortable using coaching tools and performance tracking platforms.

Requirements

• 5+ years in coaching, training, or professional development.
• Experience in SaaS, customer experience, or healthcare preferred.
• Strong coaching and communication skills.
• Analytical mindset for measuring effectiveness.
• Tech-savvy with coaching tools and learning management systems.

Benefits

• Generous annual bonus opportunity.
• 401(k) with Employer Match.
• Flexible Time Off policy.
• 10 paid holidays + 1 floating holiday.
• Insurance options for Medical, Dental, and Vision.
• 100% Company-Paid Parental leave.
• Wellness Program with discounts on medical premiums.
• Corporate Discounts on Retail, Travel, and Entertainment.
• Pet Insurance options available.