German Speaking Bank Customer Service Representative - Remote

Overview

Join us at Next Job Abroad and take the next step in your career as a German Speaking Bank Customer Service Representative in the stunning Mediterranean island of Malta! This exciting opportunity is perfect for those with a flair for sales and a passion for customer service. In this role, you'll engage with clients to provide top-notch banking solutions while leveraging your sales experience to promote our financial products responsibly. Malta offers a unique blend of rich culture, a vibrant lifestyle, and sunny weather, making it an ideal location for both work and relaxation.

In Short

• Handle customer inquiries related to banking products and services in German and English.
• Leverage your sales experience to identify customer needs and suggest appropriate financial solutions.
• Guide customers through account openings, product inquiries, and any banking transactions.
• Work collaboratively with the sales team to meet and exceed sales targets.
• Resolve customer complaints and issues efficiently while maintaining high-level satisfaction.
• Document customer interactions and transactions accurately in our system.
• Stay informed about banking regulations and products to aid clients effectively.

Requirements

• Fluency in German and English.
• Previous experience in customer service or sales.
• Strong communication and interpersonal skills.
• Ability to work in a team-oriented environment.
• Familiarity with banking products and services is a plus.

Benefits

• Competitive salary and performance-based bonuses.
• Opportunity to work in a multicultural environment.
• Comprehensive training on banking products and services.
• Work-life balance in a beautiful location.
• Potential for career advancement within the company.