Patient Services Representative - Remote

Overview

The Patient Services Representative is responsible for providing excellent customer service and efficiently registering patients in a healthcare facility, ensuring compliance with regulatory requirements.

In Short

• Greet patients and provide a warm registration environment.
• Collect and enter patient demographic information accurately.
• Verify patient insurance coverage and eligibility.
• Provide exceptional customer service to patients and families.
• Respond to inquiries and address concerns professionally.
• Assist patients in completing registration forms.
• Maintain confidentiality and handle sensitive information.
• Proficiency in office software applications.
• Experience in healthcare administrative roles preferred.
• Knowledge of medical terminology beneficial.

Requirements

• High School Diploma or Equivalent required.
• 1-2 years of experience in patient registration or customer service.
• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy in data entry.
• Ability to handle confidential information with discretion.

Benefits

• Competitive base pay.
• Comprehensive benefits package.
• Career advancement opportunities.
• Recognition programs for contributions.
• Support for professional growth.