International Practice Assistant II - Remote

Overview

The International Practice Assistant II supports clinical service operations through various administrative and clerical functions, ensuring smooth patient interactions and efficient office management.

In Short

• Perform routine administrative and clerical duties in a clinical setting.
• Schedule patient appointments and maintain records.
• Greet and assist patients upon arrival.
• Answer phones and manage routine inquiries.
• Process patient billing forms and maintain medical records.
• Handle prior authorizations and referrals.
• Assist in monitoring patient flow in the waiting area.
• Type various forms and documents as directed.
• Work under close to general supervision.
• Contribute to a high-performing team in a healthcare environment.

Requirements

• High School Diploma or Equivalent required.
• 1 year of healthcare office experience required.
• Basic proficiency with Office Suite.
• Knowledge of office operations and procedures.
• Effective communication skills, both written and verbal.
• Ability to manage time and prioritize tasks.
• Strong organizational skills.
• Ability to handle non-routine phone calls.
• Experience in patient interaction and support.
• Understanding of medical billing processes.

Benefits

• Work in a supportive and collaborative healthcare environment.
• Opportunity to contribute to patient care and community service.
• Regular working hours, Monday to Friday.
• Access to professional development resources.
• Be part of a leading academic medical center.
• Comprehensive employee benefits package.
• Engagement in meaningful work impacting lives.
• Possibility for career advancement within the organization.
• Inclusive workplace culture.
• Commitment to diversity and equal opportunity.