Business and Customer Insights Sales Support - Remote

Overview

LOCALiQ, the digital marketing arm of Newsquest Media Group, is seeking a talented, detail-driven Business and Customer Insight Administrator to join our Business and Customer Insight (BCI) team.

In Short

• Support the execution of admin-based processes to drive performance and identify business opportunities
• Manage the administration of Territory & Market Share data, Rate Card support, and Lead Opportunity distribution
• Maintain and update target trending and KPI reports to support revenue growth
• Handle communications from shared inboxes and the BCI service desk
• Assist in designing and drafting customer communications
• Uphold high standards of professionalism and a positive, problem-solving attitude
• Evaluate and improve internal processes to boost team efficiency
• Take ownership of personal development to enhance skills and effectiveness in the role

Requirements

• Strong organisational skills with the ability to manage multiple tasks
• Numerate with good analytical thinking
• Proficient in Microsoft Word, Excel, Outlook, Teams, and PowerPoint
• Able to develop, implement, and review improved processes
• Confident communicator across all levels of the business
• Previous experience in administration or data support within a sales environment
• Eagerness to grow and develop within an administrative role
• Solution-oriented mindset and a strong work ethic

Benefits

• Competitive Salary
• Opportunities for flexible or part-time hours.
• Contributory Pension
• Perks & Discounts with numerous retailers and organisations
• Opportunities for team building and training days
• 25 days paid holiday, statutory bank holidays
• An extra day off on your birthday
• Holiday purchase scheme
• Structured career progression, ongoing training, and personal performance reviews
• Discount Vouchers
• Discounted Gym membership
• Cycle to Work scheme
• Mental Health Support via Lifeworks
• Eye test vouchers plus £50 towards new glasses
• Annual Volunteer - Charity Day
• Staff referral scheme