HR Service Delivery Transition Analyst - Remote

Overview

We are seeking a dedicated and detail-oriented HR Service Delivery Transition Analyst to join our dynamic team at Netflix, ensuring seamless transitions of work to the Service Delivery team.

In Short

• Develop and manage transition plans for new services.
• Coordinate with cross-functional teams for efficient execution.
• Identify risks and develop mitigation strategies.
• Organize training sessions for Service Delivery teams.
• Foster collaboration with key stakeholders.
• Continuously seek process improvement opportunities.
• Ensure clear communication with stakeholders about transitions.
• Gather and share performance data on transitions.
• 5+ years experience in HR service delivery or transition management.
• Familiarity with Service Center technologies is a plus.

Requirements

• 5 years of proven experience in HR service delivery.
• Familiarity with ticket management systems.
• Strong organizational and project management skills.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong analytical abilities.
• Amenable to a hybrid work setup.
• Flexible schedule for meetings across time zones.

Benefits

• Join a diverse and inclusive team.
• Opportunity to work with global stakeholders.
• Access to best-in-class entertainment services.
• Flexible work arrangements.
• Equal opportunity employer with a focus on diversity.