Human Resource Generalist - Remote

Overview

We are currently seeking a Human Resource Generalist to join LeadVenture’s amazing HR Organization. This role works within our HR Support Center (HRSC), ensuring all LeadVenture employees and leaders receive efficient and empathetic support for all their Human Resource related needs.

In Short

• Manage internal employee inquiries coming into the Employee Resource Center for resolution.
• Handle high-level and complex escalations needing resolution by the HR Support Center.
• Make high judgment recommendations in the absence of clear guidance.
• Identify and eliminate root causes of high-volume contacts and defects.
• Develop project plans and collaborate effectively across stakeholders.
• Build and maintain successful partnerships with the respective HR team and stakeholders.
• Support process enhancements and best practice sharing.
• Create reports and present trends to senior leadership.

Requirements

• A completed Bachelor’s degree from an accredited university preferred. Associate’s degree required.
• Proven ability to manage customer contacts in a fast-paced environment.
• At least 3 years of equivalent work experience.
• Basic US legislation knowledge pertaining to HR & Labor. Global is a plus.
• Proven ability to identify and implement process improvements.
• Strong relationship building skills.
• High degree of HR process and policy knowledge.
• Experience working with senior leaders.
• Ability to work in a fast-paced environment focused on growth and scale.
• Exceptional ability to collaborate with and grow a team.
• Bilingual (Spanish) preferred.

Benefits

• Opportunity to be part of a market-leading SaaS provider.
• Work in an employee-focused operations environment.
• Participate in high-impact employee-focused HR initiatives.
• Develop and document processes as a stakeholder.
• Collaborate with external vendors.