Medical Scheduling Coordinator - Remote

Overview

We are seeking a detail-oriented and highly organized Medical Scheduling Coordinator to join our team and support a US-based medical imaging center. This role is ideal for someone who thrives in a fast-paced environment, enjoys patient interaction, and can balance multiple priorities while maintaining accuracy and empathy. You will play a key role in managing scheduling communications, verifying medical documentation, and ensuring a seamless patient experience.

In Short

• Manage inbound and outbound appointment scheduling via phone and online platforms.
• Coordinate follow-ups, reschedules, and appointment reminders.
• Maintain a patient-first approach while handling high call volumes.
• Verify patient scripts, diagnosis codes, and insurance details accurately.
• Ensure all patient data is entered in compliance with HIPAA regulations.
• Work with RIS and PACS systems to track and manage patient records.
• Maintain accurate, updated data in medical databases.
• Communicate effectively with US-based medical staff to coordinate patient care.
• Assist with administrative tasks to ensure operational efficiency.

Requirements

• Strong organizational skills and attention to detail.
• Excellent communication skills, both verbal and written.
• Experience in a medical or healthcare setting is preferred.
• Ability to handle high call volumes and multitask effectively.
• Familiarity with medical terminology and insurance processes.
• Proficiency in using scheduling software and databases.
• Knowledge of HIPAA regulations regarding patient data.

Benefits

• Competitive salary and benefits package.
• Opportunity for professional growth and development.
• Supportive team environment.
• Flexible scheduling options.
• Health and wellness benefits.