Korean Bilingual Medical Virtual Assistant - Customer Service - Remote

Overview

The Korean Bilingual Medical Virtual Assistant will support healthcare providers by managing medical records and ensuring compliance while providing excellent customer service.

In Short

• Prepares and assembles medical record documentation for physicians.
• Ensures compliance with medical record documentation.
• Updates patient history and health information.
• Monitors lab results and screening procedures.
• Complies with HIPAA and medical facility policies.
• Performs clerical duties to improve clinic workflow.
• Requires strong communication and interpersonal skills.
• Proficiency in Microsoft Office and EMR systems is necessary.
• Compassionate and empathetic demeanor is essential.
• Must have a dedicated workspace at home.

Requirements

• Previous experience in customer service or healthcare preferred.
• Excellent problem-solving abilities and attention to detail.
• Ability to multitask in a fast-paced environment.
• Desktop/Laptop with specified requirements.
• Webcam and noise-cancelling headset required.

Benefits

• Opportunities for career advancement.
• Collaborative and supportive work environment.