Senior Product Quality Specialist - Remote

Overview

We’re looking for a Product Quality Specialist who will not only validate our product releases but also pioneer AI-powered testing approaches to ensure the highest quality for our customers. This role is embedded in the Product organization, focusing on real-world quality validation, analytics-driven issue detection, and automation of customer journeys.

In Short

• Ensure end-to-end quality of product features
• Apply deep knowledge of using AI tools for product quality control and combine hands-on validation with AI-augmented testing to scale coverage.
• Develop and maintain product test documentation to align with product requirements.
• Validate key user flows. Run Customer Journey Tests (CJM): Simulate and monitor end-to-end user flows (registration, login, payments, core product flows) on production.
• Monitor product health: Check metrics, dashboards, and analytics to spot anomalies or quality issues after launch
• Support fast iteration: Be embedded in the Product team to give rapid feedback on whether new releases meet real-world use cases.
• Perform cross-platform testing (desktop, mobile web, native apps).
• Collaborate with product managers and designers to define acceptance criteria and ensure clear test coverage.
• Investigate and reproduce customer-facing issues; document findings with clarity and precision.
• Monitor product releases, participate in sprint ceremonies, and contribute to release go/no-go decisions.
• Support localisation and regulatory testing for multiple jurisdictions.

Requirements

• Experience in product quality assurance and testing.
• Familiarity with AI tools for testing.
• Strong analytical skills.
• Ability to document findings clearly.
• Experience with cross-platform testing.
• Collaborative mindset to work with product teams.
• Understanding of customer journey testing.
• Experience in monitoring product health metrics.
• Knowledge of localisation and regulatory testing.

Benefits

• Opportunity to work on innovative AI-powered testing.
• Collaborative team environment.
• Professional growth opportunities.
• Contribute to high-quality product releases.