Customer Support Representative - Remote

Overview

NEMESIS is an iGaming platform dedicated to virtual gaming and eSports, established in 2018, aiming to serve relaxed players and the youngest generation of gaming enthusiasts globally.

In Short

• Join the customer support team in Malta.
• Support key clients with international players.
• Work in a fast-paced environment.
• Contribute to the continuous improvement of products.
• Engage with a motivated team focused on innovation.
• Provide exceptional technological products to customers.
• Receive direct feedback to enhance service delivery.
• Be part of a company that values self-fulfillment and independence.
• Explore new markets and opportunities.
• Help create a streamlined management process.

Requirements

• Experience in customer support or related field.
• Strong communication skills.
• Ability to work independently and as part of a team.
• Problem-solving skills.
• Familiarity with iGaming or gaming industry is a plus.
• Fluency in English and other languages is an advantage.
• Willingness to learn and adapt in a fast-paced environment.
• Customer-oriented mindset.
• Ability to handle feedback constructively.
• Passion for gaming and eSports.

Benefits

• Opportunity to work in a dynamic and innovative environment.
• Collaborate with a motivated and skilled team.
• Access to training and development opportunities.
• Flexible working conditions.
• Engagement in exciting projects in the gaming industry.
• Competitive salary and benefits package.
• Work in a company that values creativity and innovation.
• Direct impact on product improvement and customer satisfaction.
• Networking opportunities within the gaming community.
• Supportive work culture focused on employee well-being.