Customer Support Agent - Remote

Overview

Nemesis is seeking a Customer Support Agent to join our customer support department in Malta, where you will engage with our key customers and players.

In Short

• Join the customer support team at Nemesis.
• Engage with key customers and players.
• Provide exceptional service in a fast-paced environment.
• Work collaboratively with a team focused on customer satisfaction.
• Receive direct feedback to improve service delivery.
• Be part of a company that values autonomy and self-achievement.
• Explore new markets in the esports and virtual gaming sector.
• Contribute to the development of innovative solutions.
• Participate in a dynamic and technology-driven environment.
• Help shape the future of customer interactions in gaming.

Requirements

• Strong communication skills.
• Experience in customer support or related fields.
• Interest in esports and virtual gaming.
• Ability to work in a fast-paced environment.
• Team player with a focus on customer satisfaction.
• Self-motivated and autonomous.
• Willingness to learn and adapt.
• Problem-solving skills.
• Fluency in English; additional languages are a plus.
• Availability to work flexible hours.

Benefits

• Competitive salary.
• Opportunity to work in a growing industry.
• Dynamic work environment.
• Professional development opportunities.
• Collaborative team culture.
• Access to the latest technology.
• Flexible working hours.
• Health and wellness programs.
• Potential for career advancement.
• Engagement in exciting projects.