Vice President of Operations and Automations - Remote

Overview

The Vice President of Operations and Automations provides strategic leadership and drives operational excellence across Growth, Delivery, IT, and Business Services for Nava’s rapidly scaling professional services organization.

In Short

• Developing and implementing comprehensive core operational strategies across Delivery, IT, and Business Services functions.
• Creating a shared services framework for seamless collaboration and efficiency.
• Designing scalable, compliant operational models supporting strategic and growth goals.
• Overseeing build vs buy decisions for enterprise-wide tooling and automating core operations.
• Managing operational budgets and resource allocation.
• Providing executive-level reporting on operational performance.
• Leading automation initiatives and applying AI toolchains to improve processes.
• Identifying opportunities for process improvement and technological integration.
• Building and mentoring high-performance operational teams.
• Driving digital transformation initiatives for operational efficiency.

Requirements

• Minimum 7+ years of progressive leadership experience in professional services operations.
• Proven track record in automating core operations in a scaling organization.
• Advanced skills in operational excellence and continuous process improvement.
• Strong technology implementation and systems integration background.
• Exceptional strategic planning and analytical capabilities.
• Experience in change management initiatives and optimizing workflows.
• Deep knowledge of compliance, risk management, and data governance frameworks.
• Proven ability to manage vendor relationships and contract negotiations.
• Ability to mentor and develop high-performing teams.
• Familiarity with data visualization platforms and reporting tools.

Benefits

• Opportunity to make a meaningful impact in government services.
• Work in a culture of innovation and continuous improvement.
• Collaborative environment with a focus on team success.
• Support for professional development and growth.
• Engagement in high-level strategic decision making.