Sales Training Manager, Organ Health - Remote

Overview

The Sales Training Manager, Organ Health creates and delivers clinical and sales training content for multiple products in the Organ Health business unit. The incumbent develops excellent working relationships with sales leadership and sales professionals to understand real time training gaps and needs to address in sales training meetings such as New Hire Training (NHT) classes, Regional Sales meetings, product or indication launch meetings and Global Sales Meetings (GSM).

In Short

• Lead exceptional onboarding experience for sales team new hires in the Organ Health business unit.
• Develop and deliver highly engaging new hire sales training content, sales training programs, and continuing education on all Organ Health products for a growing commercial team.
• Partner with members of cross-functional teams to organize and execute live and recorded educational content.
• Dissect complex clinical literature to create key takeaways and contextual sales process applications.
• Understand competitive market space and provide relevant content in rapidly changing environments.
• Become proficient in the language and application of the Natera sales process.
• Master knowledge of sales tools and analytics platforms including Salesforce and Qliksense.
• Create educational courses within the sales training platform, Showpad utilizing PowerPoint and Google Slides accompanied by voice recorded content.
• Spend time in the field with sales professionals to better understand the needs and challenges of the sales force.
• Perform other duties as assigned.

Requirements

• Master's Degree or higher in medical or biological sciences is preferred.
• Minimum of 5 years related experience in the Laboratory Diagnostics Industry (diagnostic sales or sales management, sales training, medical affairs, etc.) is required.
• Knowledge of clinical applications and fundamental aspects of genetic testing is preferred.
• Competency in the foundational dynamics of transplant medicine and renal disease is preferred.
• Previous field experience in a customer-facing role is preferred.
• Prior experience performing work in a Learning Management System (LMS) preferred.

Benefits

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
• Free testing for employees and their immediate families in addition to fertility care benefits.
• Pregnancy and baby bonding leave.
• 401k benefits and commuter benefits.
• Generous employee referral program.