Remote Otter LogoRemoteOtter

Pathology Support Coordinator - Remote

Posted Yesterday
Customer Service
Full Time
USA

Overview

The Pathology Support Coordinator plays a crucial role in ensuring the accuracy of tissue requests and facilitating communication between various departments while handling sensitive patient information.

In Short

  • Review cases for accuracy and escalate issues as needed.
  • Assist colleagues in resolving case-related challenges.
  • Ensure proper documentation for non-conforming samples.
  • Communicate professionally with other departments.
  • Make outbound calls to pathology labs for specimen information.
  • Attend meetings and provide feedback on processes.
  • Handle PHI regularly and comply with training requirements.
  • Maintain training status on company protocols.
  • Perform additional assigned duties.

Requirements

  • High School Diploma or equivalent required.
  • Minimum 2 years of experience in the medical industry.
  • Experience with data entry and computer systems.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • Free testing for employees and their families.
  • 401k benefits and commuter benefits.
  • Generous employee referral program.
Natera logo

Natera

Natera is a high-growth company specializing in genetic testing and laboratory diagnostics. The organization focuses on enhancing and automating key Revenue Cycle Management (RCM) processes, collaborating with cross-functional teams including Finance, IT, and Engineering to improve insurance billing processes and systems configuration. Natera is committed to continuous process improvement and provides opportunities for professional development in a dynamic work environment.

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