Developer Productivity Engineer (North America) - Remote

Overview

Developer Productivity Engineers (DPE) at Nx help engineering teams deliver faster by guiding them through Nx adoption, setting up Nx Cloud, establishing best practices, and optimizing their CI/CD. Simply put, DPEs are responsible for our customers' success.

In Short

• Support the sales cycle including participating in introductory calls with prospective customers.
• Lead trials of Nx Cloud improving customers CI times while helping our sales team build a business case.
• Build strong relationships with customers while helping them take full advantage of Nx and Nx Cloud.
• Lead new customer onboarding efforts and provide training as needed.
• Identify opportunities for account expansion and work closely with Nx account managers.

Requirements

• Experience in customer success or sales support roles.
• Strong communication skills to interact with customers and internal teams.
• Ability to lead product demos and workshops.
• Familiarity with CI/CD processes and tools.

Benefits

• Opportunity to work remotely.
• Engagement with innovative technology and customer success.
• Potential for travel to visit customers and attend industry events.