Associate Staff Engineer - Operations Manager - Remote

Overview

This role involves managing the end-to-end content production workflow in a dynamic digital product engineering company focused on healthcare and clinical content.

In Short

• Manage content production workflow from review to deployment.
• Build and maintain operational cadence across teams.
• Define and report on product operations KPIs.
• Act as the point of escalation for content quality issues.
• Support product launches with readiness coordination.
• Identify and eliminate operational bottlenecks.
• Translate content team capacity into realistic delivery commitments.
• 5+ years in product operations or program management.
• Experience in healthcare or regulated industries.
• Strong written communication skills.

Requirements

• 5+ years in operations management.
• 2+ years in healthcare or clinical content.
• Experience with Atlassian solutions.
• Ability to design operational workflows.
• Data-driven approach to operations.
• Comfortable with metrics and dashboards.
• Background in pharmacy or clinical informatics is a plus.
• Familiarity with FDA regulations and clinical guidelines.
• Experience with agile product delivery.
• Strong communication skills.

Benefits

• Inclusive work environment.
• Equal opportunity employer.
• Diverse team of experts.
• Dynamic and non-hierarchical culture.
• Opportunities for professional growth.