Field Service Application Engineer - GCMS - Remote

Overview

The Field Service Application Engineer will be responsible for providing application support and consulting for Agilent's GC-MS products, ensuring customer satisfaction and enhancing their return on investment.

In Short

• Provide post-sales application support for GC-MS products.
• Conduct end-to-end consulting during customer onboarding.
• Offer extended training and method optimization.
• Collaborate with sales and technical teams to meet customer expectations.
• Support customers in solving instrument application problems.
• Mentor Field Service Engineers on applications and workflows.
• Travel across Switzerland and occasionally to France.
• Work in a dynamic and inclusive environment.
• Enjoy competitive compensation and benefits.
• Full-time position with remote work options.

Requirements

• University degree in a Life Science related field.
• Significant hands-on experience with GC/GC-MS.
• Fluency in German and English.
• Excellent communication and presentation skills.
• Customer-oriented and flexible personality.
• Able to work autonomously and as part of a team.

Benefits

• Opportunity to make a significant impact in the company.
• Career development opportunities in an international company.
• Company car provided for this role.
• Work-Life-Balance programs available.
• Permanent contract in a fast-growing global company.
• Company pension scheme and private health care.